FREQUENTLY ASKED QUESTIONS


WHAT SHOULD I WEAR?

I have an entire page dedicated to helping my clients choose right right outfits and colors for their session.  You can find it by clicking here.  


CAN I BRING A FRIEND TO MY SESSION?

Absolutely! Please feel free to bring a significant other, friend or family member to keep you company during your shoot. 

If the person you bring would also like headshots done, I can offer a discount of $50 off each session and shoot you both at the same time!


WHAT ARE MY PAYMENT OPTIONS?

At this time, I am only accepting cash, credit/debit card, or PayPal payments. I do not accept checks. They are too much of a pain to deal with.

Your reservation fee is required for all sessions to secure your appointment.  The remaining balance is to be paid at the end of your session.  Unless otherwise stated, hair/makeup fees will be paid directly to the artists. 

Payment Plans: If you are in need of a payment plan, we can absolutely work that out. We will set something up that works for you and you will receive your images once the final payment has been made. 


HOW LONG DOES IT TAKE TO RECEIVE MY IMAGES?

You will receive a link to your proofs the same day as your session at the earliest, the following day at the latest.  Once you select your favorites, I will have fully retouched versions ready for you in about 1 week. If you require 24 hour turn around time, I can accommodate for an additional fee.

For my branding portfolio and group/corporate clients, please allow 2-4 weeks to receive your retouched images. 


DO YOU OFFER BOTH OUTDOOR AND STUDIO LOCATIONS?

Yes I do, and whichever you chose will depend on what type of images you wish to have. When shooting outdoors, the variety of backgrounds is endless. Studio images provide solid, single color backdrops for a more clean look. 


CAN I PURCHASE ADDITIONAL IMAGES?

Of course!  Additional images start at $50 per image.  Discounts are available for purchasing more than 1 additional images. This price includes professional retouching of each image you buy. 


DO YOU HAVE A REFERRAL PROGRAM OR RETURN CLIENT DISCOUNT?

For every client you refer to me that books, you both will receive a $25 credit.  This can be used towards purchasing additional retouched images, or towards a future session.  Your credits never expire and can be redeemed at any time. 

Booking me more than once is one of the best compliments. As my way of saying thank you, returning clients automatically receive $100 off their future sessions.


HOW DO I CONTACT YOU?

I am more than happy to answer any additional questions you have. Please feel free to click here to use my website contact form, or you can email me directly at info@micheleannephotography.com